Shipping & Returns
All orders come with free ground shipping! It's our way of saying thank you and ensuring your order finds it's way to you as quickly as possible. We're a small business so competing with Amazon isn't possible but we hope you enjoy your new toys as much as we do and we promise to do our best to get them to you as quick as we can.
The free standard shipping offer only applies to orders being delivered to the 48 contiguous United States. Unfortunately we can't offer the same to Alaska, Hawaii, Puerto Rico, Canada or Internationally - not now anyway. Sign up for our email list and we'll let you know when that changes.
Once your order is placed, we'll package it up as quickly as we can and get it on it's way. When we do, we'll send you a tracking number. If you have any questions at all, please don't hesitate to contact us!
As much as we'd like to offer returns in the name of superior customer service, given the intimate nature of our products, we are unable to return or exchange them.
This is for the health, safety and peace of mind of our customers. Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.
If, for whatever reason, you believe your product is defective please contact us immediately and let us know. We'll do everything in our power to make make it right and will happily exchange or return the product for you.
Your satisfaction is our #1 Concern
At the end of the day, we truly are here to make our customers happy! If you are not 100% satisfied with your order please let us know. We want you to love your new toys and if you don't, we want to make it right.